Troubleshooting

Transcription starts on its own once an upload completes, so no transcript usually means the upload did not finish. Check the file is a supported audio format — MP3, WAV, M4A, AAC, OGG or FLAC — and upload it again.

Long files take longer than you might expect. Give it a minute before assuming it has failed.

If the language was detected wrong, you do not need to re-upload — pin the language on the file and transcribe again. It costs nothing.