Frequently Asked Questions

General

What is Mubert?
Why are we different from competitors?
What is DSP?
How do I change my password?
Can I change the login method? (Email/Google/Facebook)
I want to completely delete my account. How can I do this?

Music Generation

How to remove the watermark?
What is the difference between the generation modes? (track/jingle/loop/mix)
May I mix the genres?
May I generate tracks of 25 minutes + duration?
How does the 'Search by reference' feature work?
How is Quick Remix different from generating a new track?
How many tracks can I generate?
How do I know how many generations are left?
Can I generate sound effects (SFX)?
How can I download tracks in .wav?

Remixing & Editing

What is Quick Remix?
Which stems can I edit?
Can I regenerate and remove multiple stems at the same time?
Can I preview my changes before generating a remix?
Why don't I hear the changes immediately after removing or regenerating a stem?
Does Quick Remix change my original track?
Can I remix Staff Picks tracks?
Can I change the track duration in Quick Remix?
Can I download separate stems or MIDI files?
Can I remix a remix?
Does Quick Remix use one generation from my monthly limit?
Can I undo a remix?
Why does my remixed track sound different than expected?

Music Usage Options

May I release music on music streaming services or music stocks? (e.g. Spotify, Apple Music, Epidemic Sound, Audiojungle, etc.)
May I use Mubert tracks as background music for YouTube functional music channel? (e.g. LoFi girl) Which plan do I need?
May I use music in commercial projects on the Ambassador Plan?
May I use Mubert music for my indie game? Which Plan do I need?
May I use Mubert music for my app?

Licensing & Subscription

I want to use your music for free. What are the limitations?
I’m trying to choose between Creator and Pro Plans. Which one do I need?
What do I get with a Paid Plan?
Do I own the rights to music created with Mubert?
What happens if I cancel the Subscription?
May I release music on music streaming services or music stocks? (e.g. Spotify, Apple Music, Epidemic Sound, Audiojungle, etc.)
How do I cancel my subscription?
Which payment options are available?
How many track generations are left this month?

Troubleshooting

My track is not downloading. What should I do?
It takes too long to generate the track. Am I doing something wrong?
I accidentally chose the wrong plan. How can I upgrade?
I got a copyright claim. Is it normal? What should I do?
I used Google Collab previously. However, now it states I need a subscription to get the token. What plan should I take?
Why is my remix taking longer than expected?

Other

How do I join the Mubert Affiliate Program?
How do I get API access?